Satisfaction Guarantee

Inspired by the classics, made for the modern, and born from a counter culture that sets us apart. Uppercut Deluxe is a premium men’s grooming brand created by Australian barbers to inspire style for men worldwide.

Here at Uppercut Deluxe, we’ve got a product for every hair style and type. From classic to modern, short to long, we have the perfect product for you. Without the help of a barber, we appreciate choosing the right product can be tricky. That’s why we offer a Satisfaction Guarantee.

If you purchase a styling product on our website online and aren’t happy with your selection, we will replace it with another.

To swap your product, send an email to customerservice@uppercutdeluxe.com

Be sure to include;

  • Name
  • Email
  • Order Number
  • Address
  • Product to be replaced

The fine print;

  • Request for a replacement must be made within 14 days of tracked delivery of your order.
  • Once your replacement has been approved, we will send you a discount coupon valued at the same price as the product purchased
  • Shipping is charged on replacement orders, unless additional items are purchased to meet our Free Shipping threshold. Details on our shipping policy can be found here.
  • Replacements will only be made on products purchased from our core range of Hair Styling products. Replacements will not be made on Combos, Bundles, or Kits.
  • Replacements are restricted to core range Hair Styling Products only. This list can be found here.
  • For refunds, check out this page here.